SlotsGallery Terms and Conditions

Welcome to SlotsGallery. These Terms and Conditions ("Terms") govern your access to and use of our website, games, and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these Terms. At SlotsGallery, we operate our platform under Metlait SRL, registered under the laws of Costa Rica, and we hold Licence no. 0000064 issued by the Tobique Gaming Commission. If you do not agree with any part of these Terms, we ask that you refrain from using our services.

Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you create an account with us, we require accurate, complete, and up-to-date information. Our SlotsGallery login credentials are personal to you, and you must not share them with third parties. We reserve the right to request identity verification documents at any time, and we may suspend your account until such verification is completed.

• You may only register one account with us.
• You confirm that you are not located in a restricted jurisdiction listed in our Terms.
• We may decline or terminate registration at our sole discretion.

Restricted Territories

Our services are not available to residents of numerous jurisdictions, including but not limited to the United States, United Kingdom, France, Spain, and many others listed in our full Terms & Conditions (version dated 12.06.2025). We at SlotsGallery reserve the right to restrict access from any additional territory without prior notice. Please note that players from Sweden and Finland may continue to access gameplay, but are excluded from all bonuses, promotions, VIP benefits, and loyalty rewards.

Deposits, Withdrawals, and Payment Methods

We accept a wide range of currencies, including EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, and several cryptocurrencies such as BTC, ETH, LTC, and USDT. Our minimum deposit requirement is €20 or its currency equivalent. When requesting a slotsgallery withdrawal, please note that minimum withdrawal amounts vary by currency and method, as detailed on our cashier page.

• We process withdrawal requests within 48 hours of submission.
• Phone number verification is mandatory before we can process your withdrawal request.
• Our daily withdrawal limits are capped at €5,000 (or currency equivalent), with weekly and monthly caps also applying.
• Higher limits may be granted to VIP members at our discretion.

Cashout times depend on the payment system selected; bank transfers are typically completed within 3 banking days, while other methods may take up to 5 business days. Our SlotsGallery withdrawal process is designed to be as efficient as possible while maintaining strict compliance and security checks.

Bonuses and Promotions

Our SlotsGallery promo codes and bonus offers are subject to specific wagering requirements and terms. We offer a welcome package of up to €6,500 plus 225 free spins across your first three deposits, along with ongoing promotions such as our Monday and Wednesday free spins bonuses, crypto deposit bonus, and VIP-exclusive offers. When you use a slotsgallery bonus code, you agree to the following conditions:

• Standard wagering requirement is 40x the bonus and free spin winnings combined.
• Bonus funds are valid for 5 days from the date of activation unless stated otherwise.
• The maximum bet permitted while wagering a bonus is €5.
• Maximum conversion of bonus funds is capped at 10x the original bonus amount.

We reserve the right to void winnings and confiscate bonus funds if we detect any abuse, bonus hunting, or breach of our slotsgallery wagering requirements. Any attempt to exploit multiple accounts to claim a slotsgallery no deposit bonus or any other promotional offer is strictly prohibited and may result in account closure.

VIP Program and Loyalty Rewards

Our loyalty structure includes five VIP ranks — Quartz, Amethyst, Sapphire, Ruby, and Obsidian — each offering escalating benefits such as personal account managers, negotiable limits, and daily cashback ranging from 5% to 13%. We also operate a Complimentary Points system across 25 levels, where you earn points based on your wagering activity on slots and live games. Free spin rewards scale progressively, and our SlotsGallery VIP members enjoy access to exclusive games and offline events. Please note that loyalty and CP rewards are not available to players registered from Sweden or Finland.

Responsible Gaming and Account Security

We are committed to promoting responsible gambling practices across our platform. You may request deposit limits, time-outs, or self-exclusion at any time by contacting our support team. We encourage you to monitor your play and seek help if gambling begins to affect your daily life. Our support team is available 24/7 via live chat, and you may also reach us by email at support@slotsgallery.com.

• You are responsible for maintaining the confidentiality of your account credentials.
• We may suspend or close accounts suspected of fraudulent activity or multiple registrations.
• We employ security measures to protect your personal and financial data.

Game Rules and Fair Play

Our game library features approximately 120 providers, including BGaming, NetEnt, Pragmatic Play, Play'n GO, and Nolimit City, among many others. All games, including slots, live dealer tables, blackjack, video poker, and progressive jackpots, are provided under license agreements with our software partners. We do not guarantee any specific outcome, and all results are generated using certified random number generators or live dealer mechanics, depending on the game type.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our platform. We shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our services, including technical malfunctions, connectivity issues, or third-party payment delays. Our liability, where applicable, shall not exceed the amount of your deposit related to the disputed transaction.

Dispute Resolution

Should any dispute arise regarding your account, a transaction, or the application of these Terms, we encourage you to first contact our support team to seek resolution. If the matter remains unresolved, you may escalate the dispute to EGIS, our independent Alternative Dispute Resolution provider, via disputes@egis-adr.com.

Amendments to These Terms

We reserve the right to amend these Terms at any time to reflect changes in our services, legal requirements, or operational practices. We recommend that you review this page periodically. Continued use of our services after any amendment constitutes your acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms and Conditions, our bonus policies, or your SlotsGallery account, please reach out to our support team through live chat, available 24/7, or via email at support@slotsgallery.com. We are here to assist you with any concerns regarding your experience with us.